Terms And Conditions

Gelagensupport is the USA Authorized Gelagen Retailer. It is not the manufacturer, not the formulator and not a laboratory, and it does not speak for any of them.

It trades from 1740 Broadway, Floor 15, New York, NY 10019, USA, and what a retail desk does is narrow: it lists one product, publishes what the printed label and the seller’s own pages say about it, and hands orders to the checkout that fulfils them. Parcels coming back go to a second address, 500 Park Avenue, Floor 8, New York, NY 10022, USA, and a return has to reach that one to be opened.

This desk earns when an order is placed through it, and that belongs in the terms rather than only in the small print. It is the reason the thirty-day clause inside the sixty-day guarantee, the three-star reviews and the six amounts on the panel that sit below a full day’s intake are all published here. Those are the places where this desk’s interest and a reader’s pull apart.

Two limits follow from being a retailer rather than a maker. This desk has not manufactured the gummy, has not formulated it and has not tested it, so it publishes no test result of its own. And lot GEL-26/GE-6362 with certificate reference GEL-6362-26-GE are references read off the label, not a laboratory report anybody here commissioned.

Nothing here is a franchise, an agency or a partnership with the manufacturer. The role line at the top of every page, USA Authorized Gelagen Retailer, describes exactly what it says: permission to sell the product, not a share in making it and not a voice in what goes on its label.

Using this website means accepting the terms on this page as they read on the day you use it.

Pages are written from the printed bottle, the seller's own pages and artwork, and this desk's order records, and each one carries the date it was last reviewed.

Where those three sources disagree, both readings are printed with the source named beside each. The seller’s own guarantee answer is the clearest case: it sets a 60-day window and then asks for 30 days of use inside it, and the guarantee page carries both sentences as the seller wrote them.

Prices, shipping terms, bonus titles and guarantee wording belong to the seller and can change without this desk being told. Every figure here carries the date it was read, 19 September 2026, and the checkout shows the live number before a card is asked for. Where the two differ, the checkout is the one that is right.

None of it is medical advice, and none of it stands in for the label on the bottle in your hand. These pages describe what a published panel contains and what public nutrient references say about those amounts. Structure and function claims are what a supplement may carry, and the rule that separates one from a disease claim is public. Nothing here treats, prevents or cures anything.

Quotations keep their owner throughout. The guarantee wording, the three named supports and the six bonus titles belong to the seller and are printed in the seller’s words with the seller named beside them. Where a figure on this website is arithmetic rather than something read off a source, a cost per day or the length of a bottle, it is labelled as arithmetic and both numbers it came from are shown.

Corrections are welcome and are the quickest way to change a page. Name the page and the sentence, write to [email protected], and the change is made on the page itself.

Orders are placed on the seller's checkout, which takes the payment and sets the price at the moment of purchase.

Choosing a pack on this website hands you across to that checkout. The contract of sale is completed there, at the total shown there, and the confirmation email that follows carries the order ID everything afterwards is filed under. Keep it.

The telephone number on these pages is order support rather than a sales line. +1 (302) 200-3480 handles tracking, changes, cancellations and refunds, and no page here presents it as a way to buy. Orders are not taken by telephone and they are not taken by email.

There is no sales email address to publish. The seller’s own material answers that question by pointing at a sales contact page rather than giving an address, so this desk lists none rather than inventing one, and order questions go to the number above. [email protected] is the website desk and has no view of an order.

Orders placed through this website are matched to lot GEL-26/GE-6362. A bottle bought from a marketplace listing or a reseller carries no order ID on this desk’s record, so the 60-day window described on these pages does not reach it.

Shipping terms are the seller’s: free US shipping on the three- and six-bottle packs, and a charge added to the two-bottle pack whose amount the checkout shows. How long handling and transit take is not something the seller states, and international delivery is not something it offers terms for, so this page gives no figure for either and the order email is where a tracking number appears.

An order that has not yet been dispatched can usually still be changed or cancelled, and the sooner the call the more that holds. Once a parcel is with a carrier the route becomes the refund policy instead of a change to the order, and those are two different conversations with two different timescales.

The label printed on the bottle you receive is the authority on its contents and its directions, and it wins over anything on this website.

That is the first limit and the most practical one. Panels get reprinted and artwork gets revised, and a page written on one date describes the bottle as it was then. Read the one in your hand.

The second is about outcome. Nothing here is a promise that any particular person will experience anything in particular. The review figures on this website are this desk’s own order records, they describe the people who bought through this desk, and they are individual experiences rather than typical results.

The third is about evidence. No clinical trial of the finished gummy has been published, and the sources cited across this website study individual nutrients on their own. That is a smaller thing than a trial of the product would be, and the disclaimer says so at length.

The fourth is about what a retail desk can usefully be asked. It can look up an order, start a return, correct a page and name its sources. It cannot advise on a medicine you already take, read a laboratory result, or speak for the manufacturer about how the gummy is made.

Where something goes wrong with an order, the remedy on offer is the one on the refund policy page: the bottles go back and the money paid for them comes back, inside 60 days of the purchase date.

None of this removes a right you hold under the consumer law where you live. It sets out what this desk does and does not take responsibility for; it is not an attempt to sign anything away.

Changes are made on this page and the review date at the foot of it moves forward. Last reviewed September 2026.

There is no archive of earlier versions and no notification email, so the date is the signal. If it has moved since you last read this page, something on the page moved with it.

Most changes will be small and factual: a price the seller has shifted, a shipping line reworded, a bonus title added or dropped. Those are read off the seller’s own pages and the read date printed beside the figure moves with them, which is why 19 September 2026 appears next to every price on this website rather than once at the bottom.

Two dates run across this website and they are not the same one. The review date at the foot of a page is when that page was last checked through. The read date beside a price, 19 September 2026, is when that figure was read off the seller’s own page. A page can be reviewed without a price having moved, and a price can move without anybody here knowing until the next review.

A change to the substance of these terms, who operates the website, how an order is placed, what the refund policy reaches, is published the same way and in the same place. Using the website after that means accepting the version that is up.

If a sentence on this page is wrong, or has gone stale, that is a correction and the route is the one every page carries: write to [email protected] naming the page and the sentence. A correction moves the date too, which is the point of printing it.